SUMMER SALE
60-day warranty
+43,151 Satisfied Customers
SUMMER SALE
60-day warranty
+43,151 Satisfied Customers
SUMMER SALE
60-day warranty
+43,151 Satisfied Customers
SUMMER SALE
60-day warranty
+43,151 Satisfied Customers
SUMMER SALE
60-day warranty
+43,151 Satisfied Customers
SUMMER SALE
60-day warranty
+43,151 Satisfied Customers
SUMMER SALE
60-day warranty
+43,151 Satisfied Customers
SUMMER SALE
60-day warranty
+43,151 Satisfied Customers
SUMMER SALE
60-day warranty
+43,151 Satisfied Customers
SUMMER SALE
60-day warranty
+43,151 Satisfied Customers
SUMMER SALE
60-day warranty
+43,151 Satisfied Customers
SUMMER SALE
60-day warranty
+43,151 Satisfied Customers
Add 1 more item and unlock 20% OFF
Purchased within the European Union and wish to cancel your order? You are entitled to do so, without giving any reason, within the legal deadlines set out below. We explain the rules in force and provide a form to handle your request directly by email.
Counted from the day you receive your order.
A summary of the rules applicable to distance purchases (online) made by consumers in the European Union, Norway, and Iceland.
Also known as the right of cancellation or cooling-off right: you may cancel your purchase within 60 days (our guarantee) without giving any reason and without additional costs, except possibly the return postage.
A clear statement is sufficient — by email to contact@caliahwear.com, via the form on this page, or by letter. You do not need to return the item at that point; you have a further 14 days to post it back.
We refund the full amount paid, including the original delivery charges, within 14 days of being informed of your decision — we may withhold the amount until we receive the item back or proof of postage.
Unless stated otherwise at the time of purchase, return postage costs are borne by the customer. In the case of a faulty item or our error, Caliah Wear covers that cost.
To ensure a swift refund, the returned item must meet the following requirements:
The law provides for exceptions to the right of withdrawal. Returns are not accepted on a change-of-mind basis in the following cases:
Send an email to contact@caliahwear.com or fill in the form below, within 60 days of receiving your order.
We will reply with confirmation of your request and the address to send your return to.
You have 14 days from notifying us of your decision to return the item. Please keep your proof of postage.
We process the refund to your original payment method within 14 days of receiving the item or proof of postage.
This form serves as the withdrawal declaration provided for under law. Upon submission, your email client will open a pre-filled message addressed to contact@caliahwear.com — you simply need to send it.
Calendar days (including weekends and bank holidays). If the last day of the period falls on a non-working day, it is extended to the next working day.
Yes. Please indicate your preference in the form above and we will process the exchange, subject to availability of the desired size or colour.
The cost of return postage is, unless otherwise stated, the customer's responsibility. If the item is faulty or was sent in error by us, we cover the cost.
If that happens, you may complain to the Alternative Dispute Resolution (ADR) body in your country or contact the European Consumer Centre (ECC-Net) in your country, which provides free support to consumers in cross-border disputes.
This right of withdrawal derives from European law and applies to purchases made by consumers resident in the EU, Norway, and Iceland. Outside this area, our general returns policy terms apply.
We believe you should have enough time to try your purchase properly and make an informed decision. Our 60-day guarantee goes well beyond the legal requirement because we stand behind the quality of what we sell.